Gunnebo’s service offering primarily entails ensuring customers’ processes are working faultlessly. Gunnebo’s skilled technicians and professional support staff are always on hand to give customers the assistance they require, when they require it.
But the Group’s service organisation goes further than that.
Service is often the face of Gunnebo for many customers and is therefore key in building strong, long-term relationships. Taking on board customer feedback – good and bad – is an essential
part of continually improving the standard of Gunnebo’s offering.
The service business plays a vital role in this, listening closely to customers and channeling this knowledge back into the organisation
so that solutions can be created to truly meet security needs.
Gunnebo’s offering
Gunnebo’s service offering is available on all markets where the Group currently has a market presence through its own Customer Centres. The off ering is composed somewhat differently in different Customer Centres, but the aim is ultimately to achieve a complete locallyadapted offering on all markets in all Business Lines.