Modernising SDL Services with Automated Deposit Lockers
Standard Bank is a leading financial services organisation with a 150-year history in South Africa and over 1,200 branches across Africa.
Standard Bank wanted to modernise its traditional safe deposit locker service to make it more cost-efficient.
Standard Bank installed Gunnebo's
SafeStore Auto - a fully automated safe deposit locker (SDL) solution. Initial installations were made at three branches before the bank's flagship branch in Sandton, Johannesburg was upgraded. In Sandton, 6,000 lockers are housed in the basement vault. Customers access their locker contents using a terminal on the bank's ground floor.
SafeStore Auto goes hand in hand with Standard Bank's vision of more modern self-service branches. The self-service terminal has reduced operating costs and allows clients to access their lockers around the clock, improving customer satisfaction.